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FAQ

While some air source heat pumps may produce a low hum during operation, it’s generally not disruptive, especially when compared to other HVAC systems.

If a washing machine is 80 decibels, the air source heat pump is a mere 40-60 when installed correctly by the experts at Wilson’s.

Air source heat pumps are typically categorised as permitted development rights, meaning in many instances, you can install them without needing to obtain approval from your local planning authority. However, there are certain limits and conditions that must be met for this exemption to apply. Sure, here’s the information presented as a list:
  • Maintain a minimum distance of one meter from the property boundary.
  • Ensure no adverse effects on neighbouring properties or the environment.
  • Adhere to planning standards set by the Microgeneration Certification Scheme (MCS) or equivalent.
  • Limit the outdoor compressor unit’s volume, including housing, to 0.6 cubic meters.
  • Prohibit installation on pitched roofs according to development regulations.
  • Maintain a minimum distance of one meter from the edge of a flat roof if installed there.
  • Avoid installation on a wall above the ground floor level if facing a highway.
  • Ensure the heat pump is used solely for heating purposes.
  • Remove the heat pump if no longer needed.
  • Position the heat pump to blend in with and not disrupt the surroundings.

If you currently have a fossil fuel boiler system, you may qualify for a government grant. Check out more information on our Boiler Upgrade Grant Scheme page, where you can check out the criteria in more detail. If you don’t think you qualify, get in touch with Wilson’s for some advise

There are many benefits of using an air source heat pump over a traditional gas boiler, ranging from huge cuts in carbon outfit, to yearly energy savings. To find out more, check out our Learn page for price and environmental comparisons.
An air source heat pump system can cost from upwards of £7,000, depending on the size of your home. The larger your home, the more energy it will require to heat the space. For an average cost guide, visit our page all about costs. Or request a free quote for an accurate price for your home. Remember, the boiler grant scheme can cut these costs significantly, and if not, entirely.

Wilson’s Air Source Heat Pumps are currently installing South East Kent, and placed conveniently in Whitstable. Want to check if we can install at your home? Please get in touch.

A traditional gas boiler may last 10-15 years, but an air source heat pump can last for well over 20 years and all the way up to 30 if regularly maintained and serviced. To check out our maintenance and repair services, click here.

Don’t worry, your air source heat pump is built to draw warmth into your home even in freezing temperatures, contrary to popular myth.

Air source heat pumps are designed to heat your home in the winter, and draw out heat from your home in the summer, keeping it chilled.

Wilsons Renewables

Unit 130 Joseph Wilson Industrial Est, Whitstable CT5 3SN

01227 719 619

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Wilson’s Plumbing Heating and Gas Ltd is an Introducer Appointed Representative of TradeHelp for the purpose of credit broking introductions only. Our firm reference number is 1032705. TradeHelp is a trading style of TradeHelp Ltd, Marchwiel Centre, Bryn Lane, Wrexham Ind Est, LL13 9UT, registered in England (03712438), authorised and regulated by the Financial Conduct Authority (firm reference number 697812). TradeHelp are a credit broker, not a lender, and offer loans from a small panel of carefully selected lenders. TradeHelp do not offer financial advice and do not charge you for credit broking services. All loans are subject to status.

Book a showroom visit

Our showroom is open 9am to 4pm Monday to Friday, please pick your preferred date to visit, we will confirm by email.